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Privacy Policy

Effective date: 2 October 2026

1. Who we are

Edufurther connects African students applying to graduate school with mentors who have made the same journey. In this policy, “Edufurther”, “we” and “us” mean EDUFURTHER LTD, registered in Nigeria with the Corporate Affairs Commission (RC 9879131). We are the data controller for the personal data described here.

Questions about your privacy: privacy@edufurther.org.

2. What this policy covers

This policy applies to:

  • our website at edufurther.org

  • our mentorship platform at app.edufurther.org

  • our free tools, such as the Scholarship Finder, and any we add later

  • emails and messages we exchange with you

It does not cover third-party sites we link to, such as scholarship or university pages. Their own policies apply there.

3. The data we collect

Who

What we collect

Where it comes from

Mentees

Mentees

Name, email, password if you set one (stored securely, never in plain text; you can sign in with an emailed code or magic link instead), country, education background, target countries, field and level of study, goals, profile photo if you add one

You, when you sign up and fill in your profile

Mentors

Mentors

Name, email, password if you set one (stored securely, never in plain text; you can sign in with an emailed code or magic link instead), current and past institutions, field, expertise, availability, profile photo, bio, and the identity and credential details we ask for to verify you

You, and the documents or links you provide for verification

Both

Both

Session bookings, attendance, ratings and reviews, messages sent through the platform, and support requests

Your use of the platform

Free tool users

Free tool users

What you enter into the tool (for example destination country, level of study, nationality, and optional GPA or English scores)

You. No account is needed and we do not ask for your name or email

Everyone

Everyone

Device and usage data: IP address, browser type, pages visited, referring page, approximate location from your IP, and which buttons you click

Automatically, through our cookieless analytics (section 4)

Sensitive information. We do not ask for sensitive data such as health, disability, religion or ethnicity.

4. Cookies and analytics

We use only essential cookies:

  • Essential cookies keep you signed in to the platform and keep it secure. These are always on.

Analytics. We use PostHog and our own in-house analytics to see which pages and tools are useful. Both are set up to run without cookies.

We do not use advertising cookies and we do not sell your data.

5. How we use your data, and our legal basis

Purpose

Legal basis

Create and run your account, match mentees with mentors, book and run sessions

Create and run your account, match mentees with mentors, book and run sessions

Performing our contract with you

Verify mentors’ identity and credentials, investigate reports, keep the community safe

Verify mentors’ identity and credentials, investigate reports, keep the community safe

Our legitimate interest in a safe platform

Produce your free tool result (for example, scholarship matches)

Produce your free tool result (for example, scholarship matches)

Our legitimate interest in providing a tool you asked for

Send service emails (booking confirmations, reminders, security notices)

Send service emails (booking confirmations, reminders, security notices)

Performing our contract with you

Send news, tips and scholarship reminders you opted into

Send news, tips and scholarship reminders you opted into

Your consent, which you can withdraw at any time

Understand how the site and tools are used and improve them

Understand how the site and tools are used and improve them

Our legitimate interest in basic, cookieless usage statistics

Meet legal requirements and handle disputes

Meet legal requirements and handle disputes

Our legal obligations and legitimate interests

We do not make decisions about you based solely on automated processing that have legal or similarly significant effects. Our free tools use AI to produce estimates and match explanations. These are guides to help you, not decisions about you.

AI processing. When you use a free tool, the answers you enter are sent to our AI providers only to produce your result.

6. Who we share data with

We share personal data only where we need to:

  • Between mentees and mentors. When you book or accept a session, the other person sees your profile, the booking details and your messages.

  • Service providers who host and run Edufurther for us, under contracts that require them to protect your data and use it only on our instructions.

These are providers of website and app hosting, databases, AI processing, web search, analytics, email and payments, used across the Edufurther platform ecosystem. They act only on our instructions and may not use your data for their own purposes. Contact us for a current list.

  • Legal reasons. If the law requires it, to protect someone’s safety, or to enforce our Terms.

  • Business changes. If Edufurther is merged, acquired or reorganised, your data may transfer to the new owner under this policy.

Video sessions. Mentoring sessions take place on third-party video tools: Google Meet, or Daily, which is built into the Edufurther platform. We may add others, such as Zoom or Microsoft Teams. When a session runs on Daily, we log session details such as start time, duration and who attended, so we can track sessions. Each provider’s own privacy policy also applies to the call. We do not record sessions by default. A session is recorded only if everyone in it agrees.

Safety reviews. Messages between mentees and mentors are private. If a conversation or session is reported, our team may review the relevant messages and session details to investigate and keep the community safe.

We never sell your personal data.

7. How long we keep data

Data

How long

Account and profile

Account and profile

While your account is open, then deleted within 30 days of you closing it

Sessions, ratings and messages

Sessions, ratings and messages

While your account is open, plus up to 12 months to handle disputes or safety reports

Mentor verification records

Mentor verification records

While you remain a mentor, then deleted within 30 days after your account is closed

Payment records

Payment records

Not kept by us. Our payment provider holds them under its own retention rules

Free tool answers

Free tool answers

Not stored as a profile. Cached results are kept for up to 30 days to make repeat answers faster, then deleted

AI monitoring logs

AI monitoring logs

Up to 30 days

Analytics

Analytics

Up to 24 months, then aggregated or deleted

Marketing email list

Marketing email list

Until you unsubscribe

8. How we protect your data

We use encryption in transit (HTTPS), access controls so only people who need data can see it, and providers with recognised security practices. No system is perfectly secure. If a breach puts your rights at risk, we will tell you and the relevant regulator as the law requires.

9. Your rights

Depending on where you live, you can ask us to:

  • give you a copy of your data

  • correct data that is wrong

  • delete your data

  • restrict or object to how we use it, including for direct marketing

  • send your data to you or another service in a portable format

  • withdraw consent you gave, at any time, without affecting what we did before

Email privacy@edufurther.org to use any of these rights. We will reply within one month, and we may ask you to confirm your identity first. You can also delete your account from your settings.

If you are unhappy with how we handled your data, you can complain to your regulator:

  • Nigeria: the Nigeria Data Protection Commission (NDPC)

  • United Kingdom: the Information Commissioner’s Office (ICO)

  • European Union: the data protection authority in your country

  • United States: the Federal Trade Commission (FTC), or your state attorney general

  • Anywhere else: the data protection authority in your country, where one exists

We would appreciate the chance to fix it first, so please contact us.

10. Age limit

Edufurther is for people aged 16 and over. If you are 16 or 17, please get a parent or guardian’s agreement before you sign up. We do not knowingly collect data from anyone younger than 16. If you think a child has given us data, contact us and we will delete it.

11. Changes to this policy

We may update this policy. When we do, we will change the effective date at the top and post the latest version here. For significant changes, we will also let you know on the platform or by email where we reasonably can.

12. Contact

EDUFURTHER LTD

Email: privacy@edufurther.org

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